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M34ngr33n
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Solved!

Warranty

HP Recommended
HP Pavilion Gaming Laptop - 16-a0032dx
Microsoft Windows 11

Hi guys,

So had this laptop for two years it was pretty great

Took it to the store I got it from for ram and hard drive upgrade

But now won't power on when you hit the power button (only light flashes)

Took it backthe store I got it from, and they took a look at it

Mother bord seems to not be working 

They saw that using 1 ram stick allows for the system to turn on but not display 

Two sticks won't turn on at all

Also unfortunately two years ago thought i bought a warranty but it turns out to be a 3year pickup and return protection

Thnx

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M34ngr33n
Author
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2 1 1 0
Message 2 of 2
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HP Recommended

Hi folk , happy to say that the warranty portion was swiftly taken care of, now I just have to get the laptop looked at 

And I'll be all set

View solution in original post

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M34ngr33n
Author
Level 1
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Message 2 of 2
Flag Post
HP Recommended

Hi folk , happy to say that the warranty portion was swiftly taken care of, now I just have to get the laptop looked at 

And I'll be all set

Was this reply helpful? Yes No
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