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geercom
Level 2
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Which LAN driver(s) should I install from the updates for this product?

HP Recommended
OMEN by HP Desktop PC - 870-210se CTO
Microsoft Windows 10 (64-bit)

I get the BSOD and it says stop code system service exception NETIO.SYS failed. I understand that this is a networking issue. I understand that updating to the correct LAN/NIC driver(s) could fix it. I found the page with the Realtek NIC drivers at https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-870-200/13687063/model/15586388. There is more than one. I use Ethernet. Which of the NIC drivers should I use?

 

 

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Paul_Tikkanen
Level 21
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HP Recommended

Hi:

 

If you are using the latest version of W10 (v1709), then you want this Realtek ethernet driver...

 

10.019.0627.2017 Rev.A

 

http://ftp.hp.com/pub/softpaq/sp83501-84000/sp83836.exe

 

You can also use the latest ethernet driver directly from Realtek.

 

Download, unzip and run the setup application from the W10 driver at the link below...

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

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