Showing results for 
Search instead for 
Did you mean: 
Level 2
20 12 0 0
Message 1 of 2
Flag Post

Which LAN driver(s) should I install from the updates for this product?

HP Recommended
OMEN by HP Desktop PC - 870-210se CTO
Microsoft Windows 10 (64-bit)

I get the BSOD and it says stop code system service exception NETIO.SYS failed. I understand that this is a networking issue. I understand that updating to the correct LAN/NIC driver(s) could fix it. I found the page with the Realtek NIC drivers at There is more than one. I use Ethernet. Which of the NIC drivers should I use?



Level 21
Level 21
129,849 120,026 19,640 30,004
Message 2 of 2
Flag Post
HP Recommended



If you are using the latest version of W10 (v1709), then you want this Realtek ethernet driver...


10.019.0627.2017 Rev.A


You can also use the latest ethernet driver directly from Realtek.


Download, unzip and run the setup application from the W10 driver at the link below...

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation