Why has my warranty ended when I only bought this monitor less than a year ago on Amazon?

[Kulilishika]

I have been experiencing issues with this monitor ever since I got it. When I turn it on initially, it takes the screen sometime to fully start up. During this time the screen turns on and off for about 5 minutes. When I tried to get support from HP the issue never transpired as it only happens at curtain times. Due to this they were not able to issue me a replacement despite me having clear recorded evidence of this issue. Not only is this the issue but my warranty ended when I’ve not even had this product for a year. It was purchased from Amazon. I do not recommend this product!

[Anand_Andy]

Hi @Kulilishika,

Welcome to the HP Support Community

I understand need help with your warranty getting updated on your HP Product. Not to worry I will help you to get a resolution to resolve the issue. Once the warranty is updated you may get the unit repaired if you still face any issues. 

Please refer to this document: HP PCs, printers - Dispute a warranty status

I hope that answers your concern adequately. Let me know!

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