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‎07-16-2024 10:22 AM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wf1000 (8X3Y6AV)
Operating System: Microsoft Windows 11

My Wi-Fi runs fine when the CPU is running but when i open a game or when GPU is running the wifi keeps disconnecting and also some time the Wi-Fi symbols goes missing. Its show a error in the Wi-Fi driver. I have updated the drivers also reinstalled the OS still getting the same issue.

 

Product name : OMEN by HP Gaming Laptop 16-wf1xxx

Processor name : Intel(R) Core(TM) i7-14700HX

14th gen, RTX 4060 and 165Hz refresh rate

Category:
5 REPLIES 5

‎07-16-2024 11:04 AM

HP Recommended

What model Wi-Fi adapter does your notebook come with?

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‎07-18-2024 01:29 AM - edited ‎07-18-2024 01:30 AM

HP Recommended

Network Adapter: Intel(R) Wi-Fi 6E AX211 160MHz   (Realtek Gaming GbE Family Controller)

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‎07-18-2024 06:13 AM

HP Recommended

The only suggestion I can offer would be to update the Wi-Fi driver directly from the Intel site if you have not tried that already.

 

Intel® Wireless Wi-Fi Drivers for Windows® 10 and Windows 11*

 

 

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‎09-10-2024 10:45 AM

HP Recommended

I had the same issue and driver update didnt fix it. PLEASE HELP !!

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‎09-11-2024 12:07 AM

HP Recommended

I also did os reinstalling and driver update but it didn't work. Actually the issue for me was the wifi driver was outdated I didn't find find any source to update the driver. The person who was assigned for my device contacted the company to fix the issue. Now it is fixed

 

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