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‎05-01-2020 09:50 AM

HP Recommended
Product: Hp 27mx

Hi guys i have a ( Hp 27mx )using it for xbox one console my issue is on the viewing mode i select  game mode freesync...and its response time is set to level 3...when i try change response time to level 5 which is the fastest response time it saves the viewing mode as custom mode... and then it kicks me out of game mode ....why cant i select responses time level 5 and keep it on game freesync mode help will greatly be appreciated thank you ALL.

1 REPLY 1

‎06-03-2020 04:54 PM

HP Recommended

@WelcomeK , welcome to the forum.

 

XBox is running on what is known as Xbox OS or Xbox Dashboard.  This is not a true Win 10.  Your monitor is meant to run on Win 10 or Win 7.  Therefore, I believe that the problem is being caused by this situation; not the monitor itself.  The monitor is actually controlled by the device to which it is connected.  I suggest that you contact XBox Tech Support to see if they have any ideas that will help solve your problem.  They are the experts on their products.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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