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hp open x compact backpack

hey,

Does anyone know the hp PN for the ac adapter for this unit?
hp open x compact backpack, is not power on and I need to buy a new AC

mp3lll_0-1605198551108.png

 

 

https://www8.hp.com/us/en/campaigns/omenxcompactdesktop/overview.html

3 REPLIES 3
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@mp3lll , welcome to the forum.

 

I suggest that you insert your Product Number into the space in HP PartSurfer:  https://partsurfer.hp.com/search.aspx

 

It will give you all of the components of your Backpack and Part Numbers for them.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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i know wizpart, the part number there is for desktop only and not for this device.

 

HP Recommended

Thank you for the additional information, @mp3lll!

 

What is the Product Number of you Backpack?  I can't find it in any of the HP information.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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