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10-06-2019 04:05 AM
hi, I just installed the command center app on my Omen Desktop and it just shows a black screen with the omen symbol and title of application. how can I go about fixing this
10-06-2019 04:22 AM
Well OK. If it came with Windows installed from the factory, the command center should have been there.
Uninstall what ever version you have. Look to see if there is the old version also. It should show up in Apps and Features, even though it didn't have a shortcut in the Start menu.
Reboot and install it with this link... Get OMEN Command Center - Microsoft Store
Then install the latest HP System Event Utility... Get HP System Event Utility - Microsoft Store
Next, install the OCC SDK Package... sp98588.exe
Then the most important part is to manually force Windows to search for updates, even if it shows it up to date.
Click the Check for Updates button in Windows Updates. If it finds anything, install it and reboot.
Go back and force it again. Keep doing this until no more are found.
Let me know what happens.