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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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app will not do anything but show omen symbol
10-06-2019 04:05 AM

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hi, I just installed the command center app on my Omen Desktop and it just shows a black screen with the omen symbol and title of application. how can I go about fixing this
10-06-2019 04:08 AM

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Hello @blawdgharm
What is the full Product number of your Omen?
If you have the HP Support Assistant, open it and find the product number.
Thanks
10-06-2019 04:11 AM

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HP Omen 880-181 Gaming PC
10-06-2019 04:12 AM

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Strange it comes with it already.
Or did you just reinstall Windows with the MS Media Creation Tool?
10-06-2019 04:13 AM

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I bought this pc 2 years ago and it didn't have it already installed. so I went ahead and installed it this morning
10-06-2019 04:22 AM

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Well OK. If it came with Windows installed from the factory, the command center should have been there.
Uninstall what ever version you have. Look to see if there is the old version also. It should show up in Apps and Features, even though it didn't have a shortcut in the Start menu.
Reboot and install it with this link... Get OMEN Command Center - Microsoft Store
Then install the latest HP System Event Utility... Get HP System Event Utility - Microsoft Store
Next, install the OCC SDK Package... sp98588.exe
Then the most important part is to manually force Windows to search for updates, even if it shows it up to date.
Click the Check for Updates button in Windows Updates. If it finds anything, install it and reboot.
Go back and force it again. Keep doing this until no more are found.
Let me know what happens.
10-06-2019 04:32 AM

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still the same issue
10-06-2019 05:02 AM - edited 10-06-2019 05:13 AM

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OK. We'll have to see if HP comes out with a fix soon. A few others are having similar problems.
Im reporting the issue and will have to wait for a response.

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