Create an account on the HP Community to personalize your profile and ask a question
02-12-2020 01:12 PM
Welcome to the HP Support Community.
In Windows, search for and open View advanced system settings.
In the Advanced tab, under Startup and Recovery, click Settings.
Under System Failure, remove the check mark next to Automatically restart, then click OK.
Restart the computer to apply the change.
The computer no longer restarts automatically when a blue screen error occurs.
Once done, revert with the complete error code, or a picture of the same for further assistance.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee
Didn't find what you were looking for? Ask the community