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Lexington2
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Message 1 of 4
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Solved!

dual monitors

‎02-15-2019 03:58 PM

HP Recommended
Product: HP Pavillion Gaming Desktop 690-0034
Operating System: Microsoft Windows 10 IOT

I'm trying to use dual monitors and my VGA output is inactive

3 REPLIES 3
old_geekster
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Message 2 of 4
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‎02-15-2019 04:22 PM - edited ‎02-15-2019 08:09 PM

HP Recommended

@Lexington2 , welcome to the forum.

 

I am not familiar with your computer other than the specifications, but it does not support Integrated Video.  Make certain that you are connected to the dedicated Video Card (AMD Radeon RX 580).  It only has a HDMI + 3 DisplayPort ports and no VGA.  See the section titled "I/O Ports and Jumpers/Back I/O ports" in the link that I provided for the ports that are on the motherboard.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.




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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


Lexington2
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‎02-15-2019 06:50 PM

HP Recommended

Thank you very much!

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old_geekster
Level 16
Level 16
24,282 23,933 2,785 9,998
Message 4 of 4
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‎02-15-2019 08:10 PM

HP Recommended

You are very welcome, @Lexington2 !




Signature:


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


0 Kudos
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