goes crazy then shuts down all inputs (usbs/monitors) and shuts down game Omen 30l

[TheRealMountain]

Hello i hope someone can help bc its some of the weirdest things i have tried.
My pc fans goes crazy after max 10 min of gameplay in a game, it starts overheating the fans go wild then shuts down all inputs and the game but the pc is still on. I can for example still hear people talking over discord and stuff and the pc fans isnt going wild anymore when it happens but the only way to see again on my monitor is to hold the power button and start the pc up again. I have tried checking if it could be any of the components, updates, bios updates and so on but it didnt fix it i hope someone can help.

[Grzwacz]

Hi,

You probably have a heat problem or a hardware problem. Have you verified heat is causing the problem? I would run the following commands at an administrative command prompt to check for corrupt system files. The Microsoft Support reference document for the following commands can be reviewed at this (Link).

DISM.exe /Online /Cleanup-image /Restorehealth

sfc /scannow

Now check the hardware as follows. Start the PC. Tap "ESC". Select "F2". Run system and component tests. A pass on all tests would suggest you do have a heat problem.

The component overheating could be the CPU, or MB VRMs, or the graphics card. You stated this happens when gaming.

The following stress tests will saturate the CPU or the graphics card similar to gaming;

CPU, Intel Burn Test (Link) Run a standard stress test.

Graphics, Furmark (Link)

A failure on either test will isolate the heat problem to a component or both components. A failure means you must improve the component cooling or contact HP Support (Link) if in warranty.

Regards