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hp 1070 graphic card, powers up but no display

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I bought this locally and it was new, i tried to do all kinds of troubleshoot from bios update, format, tried in 2 different computers with 700+ watts power supply. It powers up but it cant be detected or get a signal, any tips for this? 

 

PGBXA0D9V7504J
HP PN 909249-001
680-1G411-0020-HP
DATE: 1715

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Message 2 of 6
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tried in 2 different computers with 700+ watts power supply. It powers up but it cant be detected or get a signal

 

Ya, take it back to the store you purchased from and get it exchanged (fastest).

Otherwise you would have to contact HP Support and do a warranty claim.

Contact HP Worldwide | HP® Official Site

 

 BTW: those numbers you provided aren't bringing anything up in my search.

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Greetings johnbb,

Welcome to the forum.

I am not an HP employee.

 

To add to Photoray002, the 1070 may be faulty or it could be okay.

 

Please provide a product number so we can check both PC's specs.

 

The 1070 will never work on a non UEFI BIOS (older PC).

 

You have to disable Secure boot and enable Legacy boot in the BIOS before you install the new card in the MB to initialize the new graphics card. It is also wise to remove all current Nvidia, AMD, or Intel graphics drivers before installing the new graphics card. You want windows generic graphics drivers running on the system.

 

Did you connect the power supply PCIE six or eight pin connector to the 1070?

 

Regards

 

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Message 4 of 6
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[IMG]http://i63.tinypic.com/216elc.jpg[/IMG]

[IMG]http://i65.tinypic.com/mwcsg1.jpg[/IMG]

 

heres the graphic card, i transferred it to a custom gaming computer. Is there any direct email for hp support?

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Hi johnbb,

 

The crucial question to be answered is: does the custom gaming PC or does the other PC you installed the card in have a UEFI BIOS? The 1070 will not work unless the PC has a modern UEFI BIOS.

 

Here is a link to HP Worldwide Support.

 

Regards

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The product number you gave in the begining is for the graphics card. We need to know what computers you are putting it into.

 

grahpics card.PNG

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