hp W2371D - input signal out of range error when starting red dead redemtion 2 game

[Peter1990]

Hi Team,

I am getting an error message when I start red dead redemtion 2 on my pc

Input signal out of range, please change settings to 1920 x 1080. My pc is running in the same resolution please help

Thanks

[Echo_Lake]

@Peter1990
Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Have you tried with different games?
• Does it happen when you play Video or Music?
• Have you tried using an external monitor to check the game?

While you respond to that, let's try these steps: (playing games in compatibility mode)

1) Right-click the specific application and click Properties.

2) Go to the Compatibility tab, then check the box next to Run this program in compatibility mode for:

3) Select the version of Windows to use for your application in the drop-down box

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.