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hp W2371D - input signal out of range error when starting red dead redemtion 2 game

HP Recommended
HP monitor W2371D
Microsoft Windows 7 (64-bit)

Hi Team,


I am getting an error message when I start red dead redemtion 2 on my pc


Input signal out of range, please change settings to 1920 x 1080. My pc is running in the same resolution please help



HP Support Agent
HP Support Agent
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HP Recommended

Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Have you tried with different games?
  • Does it happen when you play Video or Music?
  • Have you tried using an external monitor to check the game?

While you respond to that, let's try these steps: (playing games in compatibility mode)

1) Right-click the specific application and click Properties.

2) Go to the Compatibility tab, then check the box next to Run this program in compatibility mode for:

3) Select the version of Windows to use for your application in the drop-down box


Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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