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peter2421
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Message 1 of 2
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hp pavilion 690 bios update black screen

HP Recommended
hp pavilion 690-0013w
Microsoft Windows 10 (64-bit)

Hello after noticing 5.91gb of ram usable out of 8gb I used hp support assistance to update my bios after the update I now boot up my pc and it either puts me into a hp loading screen and my pc goes to sleep or it will say preparing automatic repair then put me into a black screen with only my cursor. Only thing I changed was my gpu but that was after the black screen

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Photoray002
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Message 2 of 2
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HP Recommended

Hello @peter2421 

 

Is it only Windows that wont open correctly?

Can you still access the Bios (F10) or the info menu (F1) at power-on?

 

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