i cannot play a game without lagging back and forth, ive tried many thing to fix. my ping is 13

[joshuam2002]

the problem i have is when it comes to gaming.. i bought a HP Omen 25l gaming pc and when i play my game i just cannot move. i lag back and forth all the time. my netowrk ping is (13) which is really good. but still have issues lagging... i need help to figure what it is. ive spent alot of money on this to do what it says it is for. ive tried so many things but nothing is working

[Bill_To]

Hi @joshuam2002 

There are so many variables (local, host, and network) involved when gaming online.

A 13 ms network ping is good.

What ISP data plan do you have? I have 1000 Mbps down, 50 Mbps up with about a 32 ms ping. I usually get about 950 Mbps down and 54 Mbps up.

I have a 2080 Ti and a 9900K. I am sure you have newer and more capable components.

My online gaming experience is very good.

It is very difficult to troubleshoot this issue in a forum.

HP 25L PCs generally have very good components. You have not provided a specific HP product number so I don't know what you  have.

Run some local CPU and graphics card tests to see how things go.

Try Furmark to test the graphics card. Try Cinebench to test the CPU.

Check component temps using HWiNFO portable when running the above tests in windowed mode.

Trying to assist to determine if you have a: network, component, or heat problem.

Regards