i went through 3 motherboards for the hp omen x cube

[hardwareglitch]

hey i been searching for upgrades or generally wondering have any one bought the omen x cube and have had the same problem as i do i have own this computer for 4 years and had next to no help from hp customer service when i tried to get replacement parts that were supposedly been under warranty so let me start from the beginning i bought this computer in early 2020 or late 2019 about 2 weeks before new years and ware i purchased it was through the source in my home town and when i payed i ask if it had warranty they said yes and well 4 or 6 months the motherboard shorted stopped working all together and i tried to claim my warranty but cs could not help me or gave me a run around for over a month you would think 5k would come with solid warranty but at the time i was new to building computers if i knew what i know now i would never pay that much when i could have build something  much stronger for the half of the price but again because i was not successful claiming my computers warranty  i took it to solid state computer repair shop in my home town to do a check up and i found out why it stopped working is that it was shipped  with a faulty mb  witch in turn mad me again call cs and to ask for help in any fashion but again a run around shifting me to departments that would change me to a different department in the same month when i first failed getting help so i bought asrock mb by the recommendation by the solid-state employee  but that mb did not last long about 1 year and a bit when it started to fail so i had to buy a new board so this time i thought if its going to burn mb might as well get some thing affordable so i got another asrock pro mb for a fair price from a friend and so far its been holding up so far so good but it has limitations i cant control the leds so there always on and are red and the jacks for headphones and other things like usb dont function except the sd card slot so its a funny thing that its working at all for this long with no issues but i want to replace this mb with one that can function like the original mb with out all the issues so if any one know what would fit in the omen x cube please let me know  with it allowing to be upgraded for fans and have the leds working the way they are supposed to and thank you for hearing me rant its been need to come off my chest before it festers 

[Raj_05]

Hi @hardwareglitch,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support