cancel
Showing results for 
Search instead for 
Did you mean: 
zDodo
New member
1 0 0 0
Message 1 of 2
232
Flag Post

limited data band

HP Recommended
OMEN by HP Desktop PC 880-p0xx
Microsoft Windows 10 (64-bit)

 i don't know why but when i start a download in every application the data band is limited to 5Mbps but i have a connection with 20Mbps i see that in the Omen command center.

 

1 REPLY 1
Flower_Bud
Retired
Retired
5,216 5,204 271 391
Message 2 of 2
Flag Post
HP Recommended

@zDodo

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand, a data band is limited to 5Mbps while downloading the application, 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

When was the last time it worked fine?

Were there any hardware/software changes made? 

Does this happen while downloading applications only or while browsing the internet (Speed is slow)?

How do your other devices in the house works? 

 

Let's try these steps to resolve the issue: Click here

Testing your Internet connection speed

Step 1: Detecting and removing spyware and adware

Step 2: Scanning for and removing viruses

Step 3: Blocking browser pop-ups

Step 4: Clearing browser history, removing temporary Internet files, and resetting browser settings

Step 5: Updating network drivers

Step 6: Disabling software that opens with Windows

Step 7: Contacting your Internet Service Provider

Step 8: Disabling or modifying how programs access the Internet

 

Let me know how that pans out

I hope you have a good day ahead,

And Feel free to ask any other queries as well,

Considering, this forum has some of the best people in the world available and ready to help.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation