07-29-2018 07:42 AM
i don't know why but when i start a download in every application the data band is limited to 5Mbps but i have a connection with 20Mbps i see that in the Omen command center.
07-30-2018 01:09 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand, a data band is limited to 5Mbps while downloading the application,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
When was the last time it worked fine?
Were there any hardware/software changes made?
Does this happen while downloading applications only or while browsing the internet (Speed is slow)?
How do your other devices in the house works?
Let's try these steps to resolve the issue: Click here
Testing your Internet connection speed
Step 1: Detecting and removing spyware and adware
Step 2: Scanning for and removing viruses
Step 3: Blocking browser pop-ups
Step 4: Clearing browser history, removing temporary Internet files, and resetting browser settings
Step 5: Updating network drivers
Step 6: Disabling software that opens with Windows
Step 7: Contacting your Internet Service Provider
Step 8: Disabling or modifying how programs access the Internet
Let me know how that pans out
I hope you have a good day ahead,
And Feel free to ask any other queries as well,
Considering, this forum has some of the best people in the world available and ready to help.