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‎12-19-2021 09:14 PM - last edited on ‎12-20-2021 12:03 PM by

HP Recommended
Product: OMEN by HP Obelisk Desktop 875-0014
Operating System: Microsoft Windows 11

basically my hard drive runs high percantages and it resetted my pc causing me to lose everything like a month ago, ive been trying to find help but nothing worked and i found this website, Im looking to get a new HDD for christmas but i got no money and problaly wont get money. More info : the pc was working fine i grabbed cookies it had a blue screen then i tried to reset it since it didnt work at all and i did then it reset by itself after a day, and i have to unplug and re plug my pc 3 times before i actually get my pc to work and then it says its checking for diagnostics gets a blue screen and resets itself then i get to use it. whenever i use it it has very very very high percantages in the disk storage  so i have to play low usage games like roblox, games like valorant wont even let me launch saying that i need to restart my pc but when i do it doesnt work and im scared to try high fps games because it problaly wont work.

 

This all started 3 days after i unplugged my HDD and re plugged

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1 REPLY 1

‎12-20-2021 02:18 PM - edited ‎12-20-2021 02:28 PM

HP Recommended

Hi,

 

Are you referring to free disk space on the operating system 256 GB M.2 drive? Or do you have processes saturating disk resources when viewing Task Manager? Each scenario has different troubleshooting steps to isolate the problem.

 

Your PC has a small 256 GB M.2 drive for the operating system and program installation. You also have a slow 1TB platter HDD for program installation and data storage.

 

Large programs and data should be installed or stored on the platter HDD. Games are large. You should custom install games so you can select the larger HDD during the installation process. This action will maximize free space on the smaller SSD.

 

Excessive disk usage requires isolating the offending processes. Determining if the process is required or unnecessary.

 

Terminate the process or the underlying parent application if the process is optional.

 

I would check hardware as follows to eliminate a hardware problem:

 

Start the PC. Tap "ESC". Select "F2".

 

Run system and component tests.

 

Regards

 

 

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