my hp pavillion gaming desktop keeps getitng memory issues and bsod

[StormZ20]

I keep getting blue screen of deathed and it says memory issue, i ran the memory thing and it told me that i had a memory issue and to contact the manufacturer and thats what im doing now, please help!

[ub6424]

Hello @StormZ20 

I guess that your notebook has 2 RAM modules and 1 module is defective.

From service manual: "

Memory Memory is integrated into the system board DDR4-3200 dual-channel support Supports the following configurations ● 8 GB ● 16 GB

"

HP warranty valid -> Contact HP Support for service repair

HP warranty expired:

You should have it serviced by a professional notebook (chip level) repair store.

Good luck

[Prométhée]

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@StormZ20 wrote:

I keep getting blue screen of deathed and it says memory issue, i ran the memory thing and it told me that i had a memory issue and to contact the manufacturer and thats what im doing now, please help!

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Yes, but here you are not at the warranty support service
you must contact HP directly  if you are still under warranty

but but if more the case, you indicated here, a desktop computer and not a laptop / notebook 

Product: HP Pavilion Gaming - TG01-0023w

Operating System: Microsoft Windows 10 (64-bit)

https://support.hp.com/au-en/document/c06693646
according to the product page only one 8 gb module, not two, but you should check

Memory

8 GB DDR4-2666 SDRAM (1 x 8 GB)

Motherboard Specifications

Memory upgrade information

• Dual channel (1 DIMM per channel) memory architecture
• Two DDR4 UDIMM (288-pin) sockets
• Supports PC4-25600 (DDR4-3200)
• Supports 4 GB, 8 GB, and 16 GB DDR4 UDIMMs
• Supports up to 4 GB on 32-bit systems

  note:

  32-bit systems cannot address a full 4.0 GB of memory.

• Supports up to 32 GB (unbuffered) on 64-bit computers

  note:

  Maximum memory shown reflects the capability of the

So if damaged, it must be replaced
you can help yourself with the scan too!

Welcome to Crucial USA
take the opportunity to upgrade to 16 gb if possible