my monitor won’t turn on whenever i try and fix the hdmi, it won’t work and I’ve reset it

[JJ_KUJIN]

my monitor is telling me my hdmi is inactive and i cant fix it

[Hawks_Eye]

Hi @JJ_KUJIN 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thanks for reaching out — I know how frustrating it is when your HP monitor won’t recognize an HDMI connection, especially after trying a reset. Let’s walk through a targeted, step-by-step approach to get your monitor working again.

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If your HP monitor says “HDMI Inactive”, it usually means the signal isn't being received properly — either due to the cable, source device (like your PC/laptop), or a monitor input issue.

Let’s troubleshoot each possibility in a focused way.

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Step-by-Step Fixes for “HDMI Inactive” on HP Monitor

1. Check the Basics

Make sure both the monitor and computer/laptop are powered ON.

Use the correct HDMI port (some monitors have multiple inputs — check if you're plugged into the correct one).

Tap the monitor’s Input/Source button to manually switch to HDMI (often labeled as “Source” or a square with an arrow).

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2. Try a Different HDMI Cable

Cables go bad more often than you'd think.

Swap with a different HDMI cable (preferably one you know works from another device like a TV or gaming console).

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3. Test the Monitor with Another Device

Plug the monitor into a different HDMI source (e.g., laptop, game console, streaming device).

If it works with another device, the problem is likely your computer’s HDMI output.

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4. Test Your Computer with Another Monitor

Try plugging your computer into a different monitor or TV.

If no HDMI signal is detected there either, your computer's HDMI port or drivers might be the issue.

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5. Reset Display Settings on PC (if it's connected but black screen)

Sometimes the PC is outputting to the wrong display.

On Windows 10/11:

Press Windows + P

Tap P repeatedly to toggle through:

PC screen only

Duplicate

Extend

Second screen only

Press Enter after selecting one

This forces your computer to detect and switch displays.

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6. Update/Reinstall Display Drivers

Connect to a different display (if needed).

Go to Device Manager > Display adapters

Right-click your GPU and select Update driver

Or uninstall it and reboot — Windows will reinstall a clean driver.

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Would you like to tell me your monitor model number so I can check for specific firmware or support options for that unit?

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Take care, and have an amazing day!

Regards, 

Hawks_Eye