omen command center is not working

[SoulArch]

when i start omen command center it keeps on saying "no supported OMEN host PC is associated with this account. Sign in to an OMEN host PC and then click refresh."

[Photoray002 · Accepted solution]

Hello @SoulArch

EDIT: the Omen Command Center is not available for the 870-xxx series, so it wont work.

[SoulArch]

I started omen command center, then i opened services from cortana. I looked throught them and i didn't find HP Omen HSA Service.

[Photoray002]

I re-read your model number. You must have added the Omen command center yourself because it didnt come with it. Correct?

[SoulArch]

yes

[SoulArch]

oh. ok thanks

[lexolex]

does it work for the 1070 laptop?

[asmita6658]

@lexolex

Thanks for reaching out. May I have the exact model name of the computer? Refer to this link for steps to find the product details. (Ensure not to share the serial number, email, phone number, etc.)

Let me know. 

[Echo_Lake]

@FoxGG408
Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• What is the exact error message?
• Could you please share the screenshot of the error display?
• What is the operating system?

Keep me posted for further assistance.