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HP Recommended

Bonjour à tous, depuis quelques mises à jours la touche clavier dédiée ne fonctionne plus pour lancer omen gaming hub  

 j’ai fait réparé et désinstaller l’appli plusieurs fois et même réinstaller windows mais rien n’y fait

 

Merci pour votre soutien et conseils 

3 REPLIES 3
HP Recommended

Hi @dmig21,

 

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

 

Take care and have a good day

Nal_NR-
HP Community Moderator



HP Recommended

Hello everyone, since a few updates, the dedicated keyboard key to launch the Omen Gaming Hub has stopped working. I've repaired and uninstalled the app several times, and even reinstalled Windows, but nothing works. Thank you for your support and advice.

HP Recommended

@dmig21, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding OMEN Gaming Hub Key Issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

If the dedicated keyboard key for launching the OMEN Gaming Hub has stopped working, here are some steps you can try to resolve the issue:

Check Keyboard Shortcuts:

  • Make sure the OMEN key is correctly configured in your system settings. It might have been disabled or reassigned.

Update Drivers and Software:

  • Ensure all drivers related to the keyboard and OMEN Gaming Hub are up-to-date. You can check for updates via Windows Update and the HP support site.

Reinstall OMEN Gaming Hub:

  • Try uninstalling the OMEN Gaming Hub completely and then reinstalling it from the Microsoft Store or HP website.

Check OMEN Gaming Hub Settings:

  • Within the OMEN Gaming Hub, make sure no settings are preventing the use of the shortcut key. Sometimes specific configurations might interfere with functionality.

Inspect System Updates:

  • Verify if recent system updates have affected the functionality. This might involve rolling back updates if necessary.

Keyboard Test:

  • Check if other keyboard shortcuts and keys are functioning properly to ensure it isn’t a hardware issue.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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