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pcie wan card RRTL8822BE PCIe wifi adapter keeps disconnecting/unreliable

HP Recommended
OMEN by HP 880-100 Desktop PC series
Microsoft Windows 10 (64-bit)

I have just bought a new HP desktop, but the internal wifi is unreliable: it keeps getting disconnected, after half a minute it restores it self though again. but this keeps repeating; connection is lost  frequentrly during an internet session. Very frustrating, but there is not a real pattern to discover when it failes.


I have disabled the card RRTL8822BE PCIe wifi adapter device in device management, and added an external usb wifi adapter in stead of it which works like a charm and is reliable with no disconnects at all, so it is clear that the realtek WAN wifi card has a defect. I like this being solved; can HP send me a new good/reliable Mini PCI express wifi Realtek card for this problem, so hat I am not forced to use a external usb wifi adapater to solve this issue for my new computer?

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HP Recommended

Hello @jeroen3000


This forum isnt connected with Support directly.


You have to contact them via the this link...

Contact HP Worldwide | HP® Official Site


Choose the country you are in, then choose Support and follow the instructions.

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