cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Patrik_Sweden
New member
1 0 0 0
Message 1 of 2
179
Flag Post

"fingerprint lines" across the screen - brand new Omen laptop

HP Recommended
Omen 4800H + RTX2060
Microsoft Windows 10 (64-bit)

Hi!

Just got my laptop today from HP web-store. I can immediately see that the displey has defects. Something that looks like a fingerprint drawn all over the display. There is no smudge or grease on the surface of the display - these marks are in the glass / plastic itself.
I will demand that HP replace the computer immediately. Anyone here on the forum who had the same problem? And anyone know where these lines come from?

cxcxcvx.jpg

1 REPLY 1
hwsense
Level 6
434 414 24 137
Message 2 of 2
Flag Post
HP Recommended

I haven't seen that before, but I would definitely file a warranty claim to have it replaced ASAP. 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation