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‎02-10-2021 02:47 PM - edited ‎02-10-2021 02:50 PM

HP Recommended
Product: Omen 4800H + RTX2060
Operating System: Microsoft Windows 10 (64-bit)

Hi!

Just got my laptop today from HP web-store. I can immediately see that the displey has defects. Something that looks like a fingerprint drawn all over the display. There is no smudge or grease on the surface of the display - these marks are in the glass / plastic itself.
I will demand that HP replace the computer immediately. Anyone here on the forum who had the same problem? And anyone know where these lines come from?

cxcxcvx.jpg

1 REPLY 1

‎02-11-2021 07:22 AM

HP Recommended

I haven't seen that before, but I would definitely file a warranty claim to have it replaced ASAP. 

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