04-06-2019 05:38 AM
hey so i have 8gb ram but i am only allowed to use 5.9 how do i fix
04-06-2019 12:08 PM - edited 04-06-2019 08:42 PM
@swayzi , welcome to the forum.
A certain amount of memory is used by other processes. Some is being reserved for hardware. This is why there is a difference. Here is what my memory looks like:
As you can see, I have 16,291(16 GB) MB of memory. However, I have 12, 016 MB (12 GB) available. This is approximately the same percentage as your situation. If you look at the bottom to the Task Manager page you will see Open Resource Monitor in Blue. Click on this link to see the monitor.
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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
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HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink
HP Photosmart 7520 AIO
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04-06-2019 09:24 PM
What is the full product number of your 690 desktop?
Open the HP Support Assistant and the product number will be at the bottom of the window.
To add to what old_geekster is pointing out for clarification:
When you say you have ram you cannot access, where are you looking?
What does the Hardware Reserved show in the Task Manager under Memory?