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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎02-20-2018 02:35 AM

HP Recommended
Product: omen by hp desktop no-1qxo1ea#abu

Hi I just bought a hp desktop omen connected to my monitor but after I set up everything and close when it starts again the desktop screen was very intense reddish or greenish after a while comes back to normal or after I give restart but still appears all the time I open the computer.I have checked the colour settings but it seems the problem is not from there maybe someone help me thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-20-2018 06:22 AM

HP Recommended

Hello vader1970

 

Not sure if you have a bad monitor, cable or video card. If you unplugg and replug the monitor cable into the PC does it help? Can you try a different cable?

 

IF this does not help, I would contact HP Support for a warranty issue. 

Contact HP Worldwide | HP® Official Site

 

 

 

 

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2 REPLIES 2

‎02-20-2018 06:22 AM

HP Recommended

Hello vader1970

 

Not sure if you have a bad monitor, cable or video card. If you unplugg and replug the monitor cable into the PC does it help? Can you try a different cable?

 

IF this does not help, I would contact HP Support for a warranty issue. 

Contact HP Worldwide | HP® Official Site

 

 

 

 

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‎02-20-2018 10:47 AM

HP Recommended

Thank you very much for your suggestions it seems that the cable wasn't the right one I have changed it and now it's working perfectly thanks again.

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