cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
vader1970
New member
2 1 0 0
Message 1 of 3
452
Flag Post

Solved!

the desktop screen appears reddish or greenish after a while it comes back to normal

HP Recommended
omen by hp desktop no-1qxo1ea#abu

Hi I just bought a hp desktop omen connected to my monitor but after I set up everything and close when it starts again the desktop screen was very intense reddish or greenish after a while comes back to normal or after I give restart but still appears all the time I open the computer.I have checked the colour settings but it seems the problem is not from there maybe someone help me thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Photoray002
Level 15
12,679 7,626 1,310 4,347
Message 2 of 3
Flag Post
HP Recommended

Hello vader1970

 

Not sure if you have a bad monitor, cable or video card. If you unplugg and replug the monitor cable into the PC does it help? Can you try a different cable?

 

IF this does not help, I would contact HP Support for a warranty issue. 

Contact HP Worldwide | HP® Official Site

 

 

 

 

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2
Photoray002
Level 15
12,679 7,626 1,310 4,347
Message 2 of 3
Flag Post
HP Recommended

Hello vader1970

 

Not sure if you have a bad monitor, cable or video card. If you unplugg and replug the monitor cable into the PC does it help? Can you try a different cable?

 

IF this does not help, I would contact HP Support for a warranty issue. 

Contact HP Worldwide | HP® Official Site

 

 

 

 

Was this reply helpful? Yes No
vader1970
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Thank you very much for your suggestions it seems that the cable wasn't the right one I have changed it and now it's working perfectly thanks again.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation