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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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3D video controller
01-23-2021 07:41 PM

Hi I'm having a problem with my omen 1500 it has the Nvidia card and the Intel chip 1050 TI I just got it back from HP from repair and I guess the board was bad and the fan. But my question is now that I have it back I cannot install the drivers for the Nvidia card or the 3d video controller is yellow explanation out? Any help would be much appreciated thank you! And I've already tried to reinstall it doing a clean install trying to update the 3D video controller with no luck! Thanks again!
01-24-2021 07:58 AM

Hi:
What is the full model number or product number of your notebook?
Use this guide to find that information...please do not post the serial number.
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Also, please post the hardware ID for the 3D video controller so I can figure out what driver it needs.
Use this guide for how to find the hardware ID for a device...
How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)
01-26-2021 08:04 AM

There's a lot of good information on that link you sent me. But still cannot get the driver installed it doesn't even recognize that I have an Nvidia card available? Since they put a new board in as well my recovery disk won't work either nor will my cloud-based recovery don't work as well! Thank you!

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