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- AMD High-Definition Graphics Driver installation failure

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06-24-2022 04:57 AM
I opened my hp support assistant and in the updates section there was a AMD High-Definition Graphics Driver update so i clicked on "download and install" and after that the download completed but installation failed. I downloaded the update twice and both times it failed without stating any reason as to why it failed. please help me regarding this problem.
AMD High-Definition Graphics Driver
06-24-2022 06:06 AM
Hello @dikshant_sharma
(1) Update BIOS
HP Notebook System BIOS Update (AMD Processors) | F.25 Rev.A | 11.6 MB | Oct 21, 2021 | Download |
(2) Uninstall Support Assistant and Reboot !
(3) Update graphics
AMD High-Definition Graphics Driver | 27.20.21030.11000 Rev.H | 735.8 MB | Nov 18, 2021 | Download |
or
NVIDIA Graphics Driver | 30.0.14.7141 Rev.G | 933.9 MB | Sep 10, 2021 | Download |
(4) Download and install HP Support Assistant:
https://support.hp.com/us-en/help/hp-support-assistant
(5) Test again ...
best regards
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