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Abnormal CPU temperature

HP Recommended
HP Omen 17-cb0028ur
Microsoft Windows 10 (64-bit)

Bought my HP omen about a year ago. Lately i have been noticing my laptop started to gain more temperature as it used to gain in same circumstances. HP command center showing temperature 98C of 40% Loaded CPU. It follows by FPS drops from 250 to 150 to 80 for 1-3 seconds. Should I consider changing my thermal paste of smth else? Maybe I dont have enough energy to power laptop, mouse, microphone and headphones.

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HP Support Agent
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Message 2 of 2
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@someday1111

 

I reviewed your post and I understand that the computer is overheating.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111190.exe

 

If you continue facing the issue, I recommend you clean the CPU fan and test.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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