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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎11-11-2025 05:02 AM

HP Recommended

Actually I purchased a laptop but I got a defective product and I request for the replacement, the technician has visited our house and he declared doa and he has given a doa letter so please contact me as soon as possible 

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1 REPLY 1

‎11-13-2025 02:27 PM

HP Recommended

Hi @Afraz1,

 

Welcome to the HP Support Community

 

This needs one-on-one interaction.

 

Hence, I'm sending a private message to assist you with the next action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this  link.

 

Regards,

Take care and have a blissful day 😇.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up 👍" on the bottom right to say “Thanks” for helping!

Animatryx
HP Support Community Moderator
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