I purchased the laptop on 2019 March from the HP online store in US. I am using it in India currently. I unfortunately didn't put much thinking into buying the additional care pack along with it so my laptop had just the standard manufacturer's warranty for 1 year. Nothing went wrong for one year but now there is a need for a major service.
I also read about post warranty care packs, but those have to be purchased within 90 days or 3 months of warranty expiration. I cannot purchase a national warranty for my device as it was not purchased here in India. So I would need to buy a Care pack from the US site.
Is it possible to buy the one year care pack now and register as it is already 6 months after the standard warranty expiration. If anyone had done the registration after the 90 days expiration threshold please do help me out here. If not the 1 year plan, is it possible for adding an additional 2 year care pack now? If any of you had success registering a care pack to your out of standard warranty computer please do let me know.
Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty, service or equipment replacement issues. For these issues, you will need to contact HP Customer Support.
I understand that yes sir. But all I wanted to know is that is it possible to buy a warranty extension for my laptop which is 1 and a half year old and the standard warranty ended 6 months ago. The support in HP had no clear answer for this. I tried every way possible. Please do help me out here. If you provide the contact information, it will be so helpful.
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