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Level 2
10 8 0 7
Message 1 of 8
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After BIOS F.08 upgrade, system autoshut down when playing games

HP Recommended
HP Pavilion Gaming Laptop 15-ec0xxx
Microsoft Windows 10 (64-bit)

Please share the previous BIOS version. Because after version F.08, am unable to play games. System will auto shutdown after 10-15 minutes of game play.

I bought the laptop to play games not to showcase it. Please share you answers and also share previous BIOS version.

Beg you, dont give untested answers and solutions.

7 REPLIES 7
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Level 2
13 12 0 3
Message 2 of 8
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its already two weeks since this problem started and still no hp official solution for this.

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HP Support Agent
HP Support Agent
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Message 3 of 8
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@ArunabhG, Welcome to the HP Support Community!

 

What model HP Computer are you using?

Refer to this document to know how to find the Product Name or Product Number.

 

Follow the steps mentioned in this document to recover the BIOS - Recovering the BIOS

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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Author
Level 2
10 8 0 7
Message 4 of 8
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@Kumar0307 , Am using Pavilion Gaming laptop 15-ec0101x. I tried those BIOS option. Nothing resolved.

There are multiple threads going on, on the same issue. If you search for it.

Everyone is facing this BIOS F.08 issue.

Request you to fix the bug or give us solution to revert back the BIOS version.

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HP Support Agent
HP Support Agent
13,697 13,690 889 1,060
Message 5 of 8
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@ArunabhG

 

The model number you provided does not match any products. Click here to check the same. Refer to this document to know how to find the Product Name or Product Number. 

 

Keep me posted.

 

KUMAR0307
I am an HP Employee

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Level 3
44 38 0 21
Message 6 of 8
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Hi @kumar0307 we all are facing the same problem. The steps you wrote in your last two comments have been tried by all of us. Refer to this thread so that you could help us further.

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Level 1
8 8 0 4
Message 7 of 8
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@kumar3607 nyhing working and bios cant be recovered thanks to ur new feature update which don't allow anyone to restore bios just contact ur tech team to solve this or send this issue to higher authorities

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HP Support Agent
HP Support Agent
14,670 14,649 1,137 1,130
Message 8 of 8
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@EternalEntity and @RaunakShalya, Welcome to HP Support Community!

 

If you have already tried BIOS recovery, please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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