After sleep mode screen wont turn on

[Mcbbzz]

After laptop goes to sleep, i make my laptop awake by triggering space/mouse click or else then screen gets power but it is totaly black, I am going mad with it. I have to always shut down computer by closing my all work! Nonsense!

I tried but not works:

Erase last update of windows

Uninstall AMD radeon graphics driver

Reset power settings

Close "fast turn on" on power settings

Update bios, update drivers

Check all ssd, memory , all passed

[A_Gayathri]

Hi @Mcbbzz ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you've already tried most of the troubleshooting steps, but it's still not resolving the issue. 

Here are a few additional things you might consider trying:

• Check Display Settings: Sometimes, display settings can cause issues like this. Go to Display Settings in Windows and make sure that the correct display is selected and that the resolution and refresh rate are appropriate for your monitor.
• Graphics Driver: Reinstall the AMD Radeon graphics driver. Even if you've uninstalled it before, sometimes a fresh installation can resolve lingering issues.
• BIOS Settings: Check your BIOS settings for anything related to power management or sleep mode. Sometimes there are settings that can affect how the laptop wakes from sleep mode.
• Windows Power Plan: Try changing your power plan in Windows to see if that makes a difference. Sometimes certain settings within the power plan can cause issues with waking from sleep mode.
• External Monitors: If you're using an external monitor, try disconnecting it to see if the issue persists with just the laptop display.
• System Restore: If you have a system restore point from before the issue started, you could try reverting your system back to that point to see if it resolves the problem.

Refer to this document:  Victus by HP 16.1 inch Gaming Laptop PC 16-s0000

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.