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Nodgic
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Message 1 of 4
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An NVIDIA graphics card was not detected in your system.

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I created an account because I have the  issue. I have an HP Omen laptop with a 2070 Max-Q card.  After some update it will not recognize the 2070 card anymore (it shows up as unplugged in device manager). I even reset Windows but then after the same update the same thing happened again and it is only using the built in card and does not even detect the Nvidia card anymore, even the Nvidia drivers do not detect the Nvidia card anymore.

 

I am pretty sure a certain Windows/HP(WIndows update also updated some HP drivers) update is causing this, not sure which one. Please look into this, I have this laptop for only 2 weeks and already having issues.  Resetting/reinstalling Windows does not help, after that certain update the Nvidia card will no longer show up. I want to like this laptop, and I kind of do, but this issue is driving me nuts, and because more people have the same problem I suspect it really is caused by a certain update.

3 REPLIES 3
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 4
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Hi @Nodgic

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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chfa
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Message 3 of 4
Flag Post
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Hello

same issue here

Latest windows Update was from 04 Feb 2020, though yesterday all was fine.

 

Device manager shows Intel(R) PCIe Controller (x16) - 1901 

error

guess related ?

 

Others have this too ?

 

++ UPDATE

Removed the problematic driver (uninstall from Device Manager), scanned for HW changes, and back it seems to be...

testing

tx

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Stefan777
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Message 4 of 4
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Tx!

Solved my issue!

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