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‎01-14-2019 06:40 AM

HP Recommended
Product: OMEN by HP Laptop 15-ce0xx
Operating System: Microsoft Windows 10 (64-bit)

Exactly as the title says, I tried almost everything I read on this forum to solve it. I updated the Command Center application, I uninstalled and reinstalled keyboard drivers. I downloaded all recent updates from HP Support Assistant, but nothing works. The Omen button still isn't functional. Is there anything left to do? This might be a hardware issue? Because the keyboard works flawlessly except for that. What's funny it's that I noticed this recently, a bit after the warranty just ran out. I bought this notebook a litte more than a year ago. I have no complaints whatsoever but I'd love to finally solve this. Thank you so much in advance for any help you can give me. 

1 REPLY 1

‎01-14-2019 10:41 AM

HP Recommended

Hello @tankvoid

 

I wish I knew the answer. You have done everything I would know to try.

HP is aware of it, but I have no way of knowing when they will have a fix for it.

In the mean time, I just use a task bar shortcut.

Sorry I cant help further.

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