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Anand_-007
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Audio Delay Issue

HP Recommended
Example: Pavilion 15-ec0026ax
Microsoft Windows 10 (64-bit)

whenever i connect headphone or earphone to my laptop and start some media to play, whether it is offline or online, there has been an audio delay of about 2 to 3 seconds. The issue happens only with the earphones or headphones, because the internal speaker works efficiently. Please help me

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Anand_-007

Welcome to the HP Support Community. I'd be happy to assist you. Let us try these steps to resolve this issue:

  1. In Windows, type find and fix audio into Search, or right-click the speaker icon  in the taskbar and select Troubleshoot sound problems.
  2. Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.
  3. Click Next.
  4. Select the device you want to troubleshoot and click Next.
  5. Wait while the troubleshooter detects problems and makes changes (or prompts you to make changes).

Install updates using HP Support Assistant

  1. In the search box, type and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Also, check for any pending windows update. Reboot the PC and check for the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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