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10-07-2020 08:34 AM
There is a major audio lag while connecting my earphones. When I connect it the sound still comes in speakers for approximately 3-4 seconds before it starts playing in the earphones. Moreover within this period the screen just freezes. Even when I am playing basic video or Gaming, the screen freezes for few seconds. It's very annoying as if you are buying a machine this expensive you shouldn't be facing problems like these!
I tried updating drivers but the problem still exists. Moreover some of the solutions given are too complex for a user not having extensive information about PCs. Is there a solution that can be adopted by majority of users?
10-09-2020 03:46 PM
@Aviral3 Welcome to HP Community!
I understand that Audio Lag in HP Omen 15.
I recommend you to perform the following steps to isolate the issue and arrive at a fix:
- In Windows, type find and fix audio into Search, or right-click the speaker icon in the taskbar and select Troubleshoot sound problems.
- Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.
- Click Next.
- Select the device you want to troubleshoot and click Next.
- Wait while the troubleshooter detects problems and makes changes (or prompts you to make changes)
If the issue persists then I suggest you to perform a BIOS update on the laptop via this link. Please ensure that the charger is plugged into the laptop until the BIOS is updated successfully.
Keep us posted,
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