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HP Recommended
Omen by Hp
Microsoft Windows 10 (64-bit)

So recently, since 2 days, the right speaker has been causing issues. I have this laptop since like 2 months and bought it from Dubai. It worked absolutely fine up until now and even now the issue is minor but annoying as heck.

 

Randomly the left speaker kind of 'turns off'. It doesnt entirely go off but becomes super inaudible. I tried reinstalling the drivers, restarting the laptop, disabling/enabling the device, tried using the troubleshooting option but no luck. At this point, it isnt even fixing anymore. It is very low but isnt dead per say. I need help cause I cant enjoy games anymore as the audio is very one sided.

 

The issue is also variable. Sometimes the audio is fine while at other times it is either largely focused to one side (as stated above) or is equal on both BUT really low even at 100% volume setting.

 

Please assist me with a fix. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Jhindosh

 

Provides support for systems upgraded to Windows 10 v1803.

 

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87983.exe

 

Install and reboot.

 

REO

View solution in original post

3 REPLIES 3
HP Recommended

@Jhindosh

 

To better assist you, we would need the exact model number or product number of your laptop/desktop???

 

REO

HP Recommended

Laptop- OMEN by Hp laptop 15-ce0xx

Product no. -2CJ33EA#ABV

Serial no.-[edited]

HP Recommended

@Jhindosh

 

Provides support for systems upgraded to Windows 10 v1803.

 

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87983.exe

 

Install and reboot.

 

REO

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