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Audio not working

HP Recommended
HP omen 15
Microsoft Windows 10 (64-bit)

I had an issue where my headphones weren't working right after unboxing my brand new omen 15. I saw a few solutions in a different topic however, you don't need to download anything to fix it. You can simply go to Device manager,  find your audio driver and roll it back to a previous version. (this will only work if your audio driver isn't visible).




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We understand the issue with the sound on the headset.


May I no the headset is connected properly ?


Check with the different headsets?


Try switch to the audio setting .



Hope this helps! Keep me posted.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 


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