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HP Recommended
pavilion 15-AU008TX
Microsoft Windows 10 (64-bit)

from the past one month, my Laptop Auto shut down when I play CSGO more than 10 min. And my laptop gets overheat when I tried to play it. My Graphics card is Nvidia 940mx 4gb and Processor is intel i7

1 REPLY 1
HP Recommended

Hi! @Sema4,

 

Is the laptop getting overheated?

 

Were there any recent windows update on the PC?

 

Try the steps recommended below and check if it helps.

 

Try updating the BIOS and graphics driver on the PC to the latest version and check if it helps.

 

Update the BIOS using this link. Click Here

 

Update the graphics driver using this link. Click Here

 

Disable Fast Startup

 

Right-click Start and open Power Options.
In Power Options settings click on Choose what the powers buttons do option in the left panel.
Click Change settings that are currently unavailable option.
Under Shut down settings, remove the tick from Turn on fast startup (recommended).
Click OK to save the changes.

 

1. Go to "Control Panel" and then "Power Options".
2. Click on "Change plan settings", next to the plan you are using.
3. Now click "Change advanced power settings".
4. Here you are going to want to check all the options to make sure that nothing is set to make the device turn off or sleep when you don't want it to. 
5. Once you have made all your changes, click "Apply" and then "OK" and restart the computer.

 

Run Power Troubleshooter.

On Cortana, enter  Troubleshooter then select Troubleshooting.
Click Improve power usage to open the window, then click Next. 
This should run the troubleshooter and can fix any detected issues. You may try restarting your computer and charge your battery again.

 

Lastly, Try running system diagnostics test on the PC and check if the hardware components on the PC are functioning correctly.

 

Refer this article to know more information about running system diagnostics test on the PC. Click Here

 

Let me know how it goes!

Take Care! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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