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HP Recommended
HP Pavilion 15-cs0073cl
Microsoft Windows 10 (64-bit)

Hi Hp community, I have problems with the battery of my notebook hp. When I playing some game without AC conection the battery lasts few time. I did the Battery Check with HP hardware diagnostic windows soft but i dont understand some parameters. Could someone tell me if must i replace my battery or not? 

Thank you in advance.

BATTERY CHECK.jpgBATTERY CHECK.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Nehuen94 

 

In this case, you only need to look at 2 lines

 

  • Design Capacity,
  • Full Charge Capacity

As you can see, even get full charge, battery can only store less than 30% of its design capacity

 

It's time to replace battery.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1
HP Recommended

@Nehuen94 

 

In this case, you only need to look at 2 lines

 

  • Design Capacity,
  • Full Charge Capacity

As you can see, even get full charge, battery can only store less than 30% of its design capacity

 

It's time to replace battery.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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