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Message 1 of 2
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Flag Post

BSOD

HP Recommended
OMEN X by HP - 17-ap001nn
Microsoft Windows 10 (64-bit)

Hi, 

 

I am getting BSOD from time to time on my laptop, bought it more than 2 years ago, but never really had the time to play on it. 

 

I tried to play some games through December 2019, but was getting so many BSODs that I give up looking for the problem and I also had another laptop with similar specs so I used that one. Few days ago (Dec 2020) I wanted to give it a shot, updated everything but still am getting the BSODs, though not so many like before the updates. Still, it is annoying. When you pay more than 3k E for something, you would like to use it without too much thinking, but no, I had to spend days just to successfully turn it on.  

To cut the long story short:

Windows  - updated. 

BIOS - updated.

NVIDIA drivers - updated.

Run Scannfix - passed.

Run Chkdsk - passed. 

Ran memtest - passed.

My most common BSOD is "Memory Management".

 

Just to add that laptop hasn't worked more than 10 hours in total , so it is almost as new.

 

Let me know if there is anything else you need.

 

Thanks, 

Dachko

 

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Message 2 of 2
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HP Recommended

Hey-ho sir,

 

I'm not expert but you should try to reinstall Win10 (you can backup the actual system if needed - Macrium Reflect can do that in few minutes and it's free for home use).

And if after installing a new Win, you get same BSOD, it's a hardware issue.

And what about fans? How do they work? Maybe you system is overheating...

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