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01-03-2021 03:54 PM
Product: OMEN X by HP - 17-ap001nn
Operating System: Microsoft Windows 10 (64-bit)
I am getting BSOD from time to time on my laptop, bought it more than 2 years ago, but never really had the time to play on it.
I tried to play some games through December 2019, but was getting so many BSODs that I give up looking for the problem and I also had another laptop with similar specs so I used that one. Few days ago (Dec 2020) I wanted to give it a shot, updated everything but still am getting the BSODs, though not so many like before the updates. Still, it is annoying. When you pay more than 3k E for something, you would like to use it without too much thinking, but no, I had to spend days just to successfully turn it on.
To cut the long story short:
Windows - updated.
BIOS - updated.
NVIDIA drivers - updated.
Run Scannfix - passed.
Run Chkdsk - passed.
Ran memtest - passed.
My most common BSOD is "Memory Management".
Just to add that laptop hasn't worked more than 10 hours in total , so it is almost as new.
Let me know if there is anything else you need.
1 REPLY 1
01-04-2021 02:14 PM
I'm not expert but you should try to reinstall Win10 (you can backup the actual system if needed - Macrium Reflect can do that in few minutes and it's free for home use).
And if after installing a new Win, you get same BSOD, it's a hardware issue.
And what about fans? How do they work? Maybe you system is overheating...
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