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‎12-15-2019 05:42 AM

HP Recommended
Product: HP OMEN - 17t - ap000 CTO
Operating System: Microsoft Windows 10 (64-bit)

The backlit keyboard does not show RGB Animations, only static backlighting and whenever I switch off the backlighting I cannot turn it on until I open the OMEN COMMAND CENTRE and select to switch it on from there.

1 REPLY 1

‎12-17-2019 06:15 PM

HP Recommended

@NiharMehta21 Welcome to HP Community!

I'm afraid your model does not support the RGB settings, as per the document available here,

That said, if the backlit isn't working as it should, please restart the device, uninstall the HP Command center, and install a new version from the Microsoft store and check if that works fine,

Also, update the BIOS using the HP website.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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