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Peeteer88
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Message 1 of 2
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Backlit Keybord

HP Recommended
HP Omen 15-dc1014nw
Microsoft Windows 10 (64-bit)

Hello. After updating the BIOS, I have a problem with changing the keyboard backlight. I cannot change the colors, only turn the backlight on or off.

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praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Peeteer88 Welcome to HP Community!

 

I understand that after updating the BIOS, the issue with the keyboard backlight.

 

In that case, I would suggets you BIOS recovery.

 

1) Shutdown the computer.  

2) Hold down the Windows and B button together while the computer is still turned off.  

3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.  

4) Follow on-screen instructions and click on OK 

 

Try updating the computer, this will install the latest updates -

 

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 Install updates using HP Support Assistant

  1. In the search box, type, and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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