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‎10-12-2022 12:52 AM

HP Recommended
Operating System: Microsoft Windows 11

Buenas noches , tengo una laptop hp gaming victus 16.1 nueva que compre hace 3 meses . Y la he usado muy poco , 2 veces por semana . He notado que cuando la apago y la dejo cargada al 100 , al par de días cuando la enciendo de nuevo; el porcentaje aparece en 20 y me toca recargarla de nuevo , además que la batería no está durando las 9h que dice en su página , a mucho llega a 2h . Tendría que comunicarme con la garantía del proveedor ?

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1 REPLY 1

‎10-12-2022 06:40 AM

HP Recommended

Hey @ItsAngelZ ! 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Spanish Community (https://h30467.www3.hp.com/). Thank you for your understanding.

Regards,
MayS.

I work on behalf of HP
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