• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8U8AV)
Microsoft Windows 11

Hola, mi problema es que cuando juego con el notebook enchufado al cargador, de repente en un momento el notebook se apaga y deja de cargar la batería, y para que vuelva a funcionar el cargador, debo desenchufarlo y volver a enchufarlo y comienza a cargar otra vez, pero después se repite que deja de cargar. Sera problema del cargador?, pero solo pasa cuando estoy en el juego, realice todos los diagnósticos, de ventilador, temperatura, de batería, de los sistemas y todos salieron buenos. Desde ya muchas gracias por la ayuda.

1 REPLY 1
HP Recommended

Hey @Spuler 

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.