Battery Issue , Warranty Issue

[sahil444]

So i bought the laptop from flipkart January 2025 but when i check the warranty at hp site it shows as December 2023.But now i have  issue with battery of laptop so battery health is now 27.6%.When we visited hp service center they tell us the warranty is expired so it will not eligible for warranty.  

[Kuroi_Kenshi]

Hi @sahil444,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand you purchased your HP laptop from Flipkart in January 2025, but the HP warranty check shows it expired in December 2023, and now you’re facing a battery health issue.
Let's try a few troubleshooting steps:

1. Run HP Hardware Diagnostics

Restart the laptop and press Esc repeatedly.

Press F2 → choose Component Tests → Battery Test.

Note down the battery status and failure ID (if any).

2. Check Battery Health in Windows

Press Win + X → choose Windows PowerShell (Admin).

Type: powercfg /batteryreport → press Enter.

Open the generated battery-report.html file to check capacity vs. design.

3. Update BIOS & Drivers

Go to HP Support.

Enter your laptop model → download and install the latest BIOS update and HP System Diagnostics.

Restart and retest the battery.

4. Calibrate the Battery

Charge the laptop to 100%, then keep charging for 2 more hours.

Disconnect and use the laptop on battery until it shuts down automatically.

Recharge it to 100% without interruptions.

This helps Windows re-learn accurate battery percentage.

5. Use HP Battery Health Manager (if available in BIOS)

Restart → press Esc → F10 (BIOS setup).

Look for Battery Health Manager under Advanced/Power settings.

Set to Maximize Battery Health.

Let's move on to the warranty issue.

To get started, please check out this handy guide:  https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

While you're at it, you could also check your warranty status here:  https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,