-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- Battery care function not working(?)

Create an account on the HP Community to personalize your profile and ask a question
07-13-2019 12:22 PM - edited 07-13-2019 12:23 PM
Hi!
So through bios,i've set the Battery Care Function to make my laptop charge up to 80% only (to preserve battery life).
But even then,my laptop still charges up to 100% (as seen through the battery meter on the bottom right of the desktop)
Is it just charged up to 100% meaning 80%/80% or is it not working properly?
If not,how do I fix it?
07-16-2019 09:26 AM
Hi! @Bredrumb,
When you set the battery charging function to 80% in BIOS. The battery should only charge till 80% of its full capacity.
So try updating the BIOS and chipset drivers on the PC to the latest version and check if it helps.
Update the BIOS using this link. Click Here
Update the chipset drivers using this link. Click Here
Try the steps recommended below.
On your keyboard, press the Windows logo key and X at the same time to open the quick-access menu.
Click Device Manager.
In Batteries section, right-click on your battery driver, commonly it’s Microsoft ACPI-Compliant Control Method Battery. Then click Uninstall device.
Restart the PC the drivers would automatically install again.
Run Power Troubleshooter.
On Cortana, enter Troubleshooter then select Troubleshooting.
Click Improve power usage to open the window, then click Next.
This should run the troubleshooter, and can fix any detected issues. You may try restarting your computer and charge your battery again.
Also, Try performing a hard reset on your laptop and check if it helps.
-
Turn off the computer.
-
Remove the computer from any port replicator or docking station.
-
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
-
Unplug the AC adapter from the computer.
-
Remove the battery from the battery compartment.
-
With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors.
-
Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.
-
Press the Power button to turn on the computer.
The computer starts normally or a startup menu opens.
NOTE:
If your computer does not start after pressing the Power button, then a power reset did not resolve the startup issue. SeeAdditional resources for further troubleshooting steps.
-
If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.
Lastly, try running a battery test from the F2 system diagnostics page under the component test.
Refer this article to know more information about running system diagnostics on your PC. Click Here
Let me know how it goes!
Take Care! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee