cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 3
196
Flag Post
HP Recommended

Battery cell voltage 4 is 0mV

HP PAVILLION GAMING
Microsoft Windows 10 (64-bit)

Warranty Type: 3

Cycle count: 603 / 1000

Manufacturer: 333-1B-4B-A

Battery Age: 628 days

Serial Number: 00099 04/20/2018

Temperature: 36 °C

Design Capacity: 4550 mAh

Full Charge Capacity: 3643 mAh (80%)

Remaining Capacity: 3395 mAh

Terminal Voltage: 12674 mV

Design Voltage: 11550 mV

Cell Voltage 1: 4229 mV

Cell Voltage 2: 4232 mV

Cell Voltage 3: 4236 mV

Cell Voltage 4: 0 mV

 

KINDLY SAY ME THAT WHY "CELL VOLTAGE 4 IS O mV"

WHAT DOES THIS MEAN AND DO I HAVE TO REPLACE THE BATTERY.

2 REPLIES 2
Highlighted
New member
2 1 0 1
Message 2 of 3
163
Flag Post
HP Recommended

Battery cell voltage 4 is 0mV

is normal because there is no "cell 4"  .

there is 3 group of 2 cell eachother, for a total of 6 phisical cell.

3,643 * 12.674 = 46.171 Whr

IMHO after 2 years is normal, my brandnew dc0010nl is 65 Whr

 

Highlighted
Level 1
8 5 1 0
Message 3 of 3
86
Flag Post
HP Recommended

Battery cell voltage 4 is 0mV

Cell Voltage 1: 4229 mV +
Cell Voltage 2: 4232 mV +
Cell Voltage 3: 4236 mV +
Cell Voltage 4: 0 mV
= 12697 mV
~ Terminal Voltage: 12674 mV

There is only 3 cells in your battery

 

NO PROBLEM

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation